Zoho Desk is a cloud-based customer service platform designed to enable businesses to deliver fast, effective support across multiple channels. With features like ticket automation, agent productivity tools, and built-in analytics, it empowers support teams to work efficiently.
Integrating Zoho Desk with SaaS Manager Plus empowers you to gain visibility into user activity, manage support licenses more efficiently, and reduce unnecessary costs.
Here's how this integration adds value:
Automatically pull all Zoho Desk users' data to reduce manual input and minimize errors.
Monitor your total user count and their roles from a single, unified dashboard.
View each user's last login time to identify inactive or dormant accounts.
Reassign or remove users who are no longer actively using the platform.
Stop paying for unused licenses by aligning costs with actual usage.
Maintain an optimized user base that fits your support workload and goals.
Visit the following links to generate your credentials:
Integrating Zoho Desk with SaaS Manager Plus helps you take full control of licensing and user activities. It's a practical way to streamline operations, cut costs, and ensure your support team is running at peak efficiency.
